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Our medical center provides primary care and specialty health services, including mental health care, audiology and speech, dentistry and oral surgery, low vision and blind rehabilitation, physical therapy, vision care, women’s health services, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Carl T. Hayden VA Medical Center.
Click on a topic for more details.
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Find out if you qualify for beneficiary travel benefits
Click on a service for more details like location, contact, and appointment information.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Our specially trained doctors, called anesthesiologists, can help with your care before, during, and after surgery. They will develop a plan for your care and safety, provide medicine to keep you comfortable during your operation, and help you manage your pain after surgery. Our services include:
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Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:
Learn more about VA hearing aids
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
If you’re diagnosed with cancer, our team will work with you, your primary care doctor, and other health care providers to develop a specialized treatment plan. We offer personal, compassionate, and expert care, with services like:
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Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:
Learn more and connect with a support coordinator
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
If you’re eligible for VA dental care, we offer a full range of quality dental services like:
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We diagnose and treat medical conditions in your esophagus, stomach, intestines, colon, and other parts of your digestive system. We can also test and treat other organs, like your liver, pancreas, and gallbladder. Our gastroenterology department provides services like:
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:
Learn more about VA long-term care
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We offer a range of hematology and oncology services. You can arrange appointments and consultation through your primary care provider. Our hematology and oncology services include:
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:
Learn more and connect with a care coordinator
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Intimate partner violence (IPV) is when a current or former intimate partner (like a boyfriend, girlfriend, or spouse) stalks, harms, or threatens to harm their partner. Intimate partner violence can be emotional, physical, or sexual. It can also lead to short-term and long-term health problems, and a wide range of mental health issues. If you or someone you know is in a potentially abusive or violent relationship, we can help. We offer:
Learn more about intimate partner violence
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBT) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:
Learn more and connect with a care coordinator
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:
Learn more and register for My HealtheVet
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We offer comprehensive evaluation, diagnosis, and treatment for eye-related illnesses, injuries, and other issues. Our ophthalmology services include:
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We use surgical and nonsurgical means to treat illnesses and disorders of the musculoskeletal system, which includes your bones, muscles, joints, cartilage, tendons, ligaments, and other connective tissue. We treat conditions like:
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:
Learn more and connect with a patient advocate
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:
Learn more about our pharmacy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:
Plastic and reconstructive surgery can restore function and appearance after damage from disease, burns, traumatic injuries, congenital and developmental conditions and other causes.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Our plastic and reconstructive surgeons perform surgery to improve body function, or correct facial and body abnormalities caused by birth defects, injury, disease, or aging. We also perform cosmetic surgery to create a more normal appearance and improve self-esteem. Our services include:
Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:
We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipment and other equipment to help you preserve and increase your mobility and independence.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
VA is the world’s largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA health care system and referred by a physical medicine and rehabilitation physician can receive a full range of services and equipment like:
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:
The patient should have NOTHING to eat for 4 hours prior to a CT examination. Patients may only have clear liquids (water, apple juice). Patients should take their medications at the normal time with clear liquids only. Some patients may need to drink oral contrast. If the patient was dispensed oral contrast by the scheduling clinic, then the patient should drink the bottle 2 hours prior to their scheduled appointment. If the patient did not receive the contrast prior to his/her schedule appointment time, then he/she must arrive in Radiology 2 hours prior to their examination time.
CT Examination of Head/Neck/Chest – with Contrast only (No special prep necessary without contrast): Nothing to eat or drink for 4 hours prior to the examination. If the patient has allergies to contrast, then the patient’s physician is responsible for prescribing necessary pre-medications. Take all medications as directed.
CT Examination of Pelvis – With or Without Contrast: Nothing to eat or drink for 4 hours prior to the examination. Drink first bottle of contrast 2 hours prior to the examination; drink the second bottle of contrast 60 minutes prior to the examination. If the patient has allergies to contrast, then the patient’s physician is responsible for prescribing necessary pre-medications. For diabetic patients having a CT examination with IV contrast, please follow instructions given by your provider. Take all medications as directed.
CT Examination of Abdomen and Abdomen/Pelvis with or Without Contrast: Nothing to eat or drink for 4 hours prior to the examination. Drink first bottle of contrast 2 hours prior to the examination; drink the second bottle of contrast 60 minutes prior to the examination. If the patient has allergies to contrast, then the patient’s physician is responsible for prescribing necessary pre-medications. For diabetic patients having a CT examination with IV contrast, please see the instructions above. Take all medications as directed.
CT Examination Without Contrast: No preparation is required.
Upper GI or Esophagram: Allow up to 1 hour for this examination. The patient should have nothing to eat or drink after midnight, or 6 hours prior to the imaging study.
Small Bowel Series: Allow 2-4 hours for this examination. The patient should have nothing to eat or drink after midnight, or 6 hours prior to the imaging study.
Barium Enema or Air Contrast Enema: Allow 2 hours for this examination. Follow instructions given with the barium enema prep kit.
Pain/Steroid/Stem Injections: No prep necessary.
Mammography: If your last mammogram was NOT done at Phoenix VA, then you MUST bring a copy of your most recent imaging studies with you. Radiology must have a copy of your previous images for comparison purposes in order to allow for an accurate read.
Do not use any deodorant, perfume, powder, ointment, or any other skin products on your chest, breast, or under arms on the day of the appointment. To achieve diagnostic images of the breast, the breast must be firmly compressed. Most women find this compression acceptable. If your breasts are especially tender, then we suggest that you schedule your appointment when your breasts are the least sensitive (usually during the first 10 days of your menstrual cycle). Results will be reported to your clinician who will then communicate the findings to you.
IMPORTANT NOTES: Federal law requires our facility to give/send you a letter with your mammography results within 30 days. Please be advised that children are not allowed in our examination rooms and make arrangements for their care prior to your appointment with us.
MRI Examinations: Important MRI Examination Risks Patients with metallic implants, pacemakers, metal clips, or stents must notify Radiology prior to the MRI appointment. The items listed below may interfere with MRI studies, or they may be hazardous to your study. If you have any of the following, please contact Radiology’s MRI section at 602.277.5551 x 5041 and relay to them the make and model of the device prior to your scheduled appointment time.
Cardiac Pacemaker, Pregnancy Insulin Pump, Shrapnel, Bone Stimulator, Brain or Aneurysm Clips, Neuro Stimulator, IUD, Breast Tissue Expanders
Claustrophobia Management: If you are claustrophobic, then please ask your physician to prescribe anti-anxiety medications to take prior to the MRI study on the day of your examination. For your own safety if you have taken an anti-anxiety medication, then you will be required to have a designated driver to drive you home once the study is complete.
Cardiac MRI: No coffee (decaf or regular), caffeine, tea, or chocolate for 24 hours prior to the examination.
MRI Enterography: You must arrive in Radiology and be registered 1 hour prior to the examination so that oral contrast can be administered. No food or drink for 4 hours prior to the examination. You may have water only.
MRCP: No food or drink for 6 hours prior to the examination. You may have water only.
MRI Abdomen or MRI Pelvis (non-muckuloskeletal): No food or drink for 4 hours prior to the examination, if possible. This will aid the radiologist in distinguishing the anatomy of the area of interest during your examination.
MRI Breast: Please schedule your breast MRI within 7-10 days of your menstrual cycle. If the MRI breast order is urgent, then this preparation will not be enforced.
Whole Body Bone Scan: Allow 3-5 hours for this bone scan; it will take approximately 15 minutes to receive an injection of the radioactive tracer. You will be given a return time as it will take 3-4 hours for the tracer to circulate. There are no dietary restrictions, you may eat and drink during this time. Imaging will be performed when you return. The imaging will take approximately 1 hour.
Nuclear Stress Test: This examination is typically a same day, 3-part procedure. Please allow 3-4 hours for this test. You should have nothing to eat or drink for 6 hours prior to the imaging study and no caffeine for 12 hours prior to the study. If your BMI (Body Mass Index) is calculated to be 40 or greater, the study is performed on 2 separate days, then you should allow for 2 hours on the first day and 1 hour on the second day for this examination. You should have nothing to eat or drink for 6 hours prior to the examination on both days and no caffeine for 12 hours prior to the first day of the study.
DXA - Bone Densitometry Study: Allow 30 minutes for this imaging study. There are no restrictions on food or drink.
Renal or Kidney Ultrasound: No prep for when you are just evaluating the kidneys.
Female Pelvis: GYN Only. Pregnant female will have ultrasound performed in an outside facility: Drink 32oz. glass of water. You must finish drinking all of the water 1 hour prior to arriving for your imaging study. DO NOT empty your bladder. NOTE: These imaging studies require a full urinary bladder in order to be able to obtain a successful imaging. If your bladder is not full at the time of your appointment, then your appointment may be postponed/rescheduled.
Male or Female bladder evaluation: Drink 24oz. glass of water. You must finish drinking all of the water 1 hour prior to arriving for your imaging study. DO NOT empty your bladder. NOTE: These imaging studies require a full urinary bladder in order to be able to obtain a successful imaging. If your bladder is not full at the time of your appointment, then your appointment may be postponed/rescheduled
Upper Abdomen, General Survey Ultrasound Study (Aorta, gall bladder, inferior vena cava, liver, pancreas, renal stenosis, retro-peritoneal, spleen): Nothing to eat or drink 5 hours prior to your US appointment. Medications maybe taken with small amounts of water. No candy, chewing gum or smoking before exam.
Renal Transplant, Thyroid, and Vascular Ultrasound Studies: No preparation is necessary
We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Our therapies promote your independence and enhance your health and well-being if you’re a Veteran with an injury, chronic (long-lasting) illness, or disabling condition. After your primary health care provider gives you a referral, a recreation therapist will develop treatment goals for you.
If you were exposed to toxic chemicals or other hazards during your military service, we offer you a free exam. This exam helps you identify potential health risks and helps us monitor issues so we can better serve you.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
This free, voluntary, and comprehensive health exam involves an exposure and medical history, laboratory tests, and a physical exam. We will discuss your results in a face-to-face meeting and follow up with a letter. The registry evaluation, which does not verify exposure, is separate from VA’s disability compensation process. You may be eligible to participate in one or more of these health registries if you served during these time periods:
Learn more about VA Health Registry
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:
Learn more about VA long-term care
If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.
Learn more and connect with a coordinator
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
Learn more and connect with a care coordinator
If you are having surgery, we make sure that your procedure and follow-up care are safe and high-quality.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We provide a wide range of surgical services, like:
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
If you’re traveling for VA-approved care, we can repay you for the cost of using regular transportation that includes cars, planes, trains, buses, taxis, rideshare, or light rail. You may also be eligible for repayment when using ambulances, wheelchair vans, or ambulettes (non-emergency medical transportation).
Contact Beneficiary Travel at 602-277-5551 ext 7650 for assistance with your transportation needs.
Learn more about VA travel pay reimbursement
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:
Laboratory Equipment Dental Oven Learn more and connect with a care coordinator